Welcome to our store!!!
1) Free shipping: China Post Air Mail .Normally it takes 15-30 business days.
2) Shipping transit time may vary significantly due to hard-to-reach destinations, seasons, weather, and occasional customs clearance delay. It maybe up to 30-45 working day!
3) We are not responsible for any custom duty or import tax.
4) We Ship to Worldwide, except APO/FPO.
1) typical processing time:1-5 business days
2) Do not base your purchase on size labels, please view the size chart for each product. Size may differ between products. the most important measurement is neck, chest and body length
3) If your pet is under one year old and still growing, please take this into consideration when purchasing this item.
4) Item color displayed in photos may be showing slightly different on your computer monitor or different light environment
5) If the item is defective, please notify us within 3 days after received goods.
6) We are eager to help and support you in any way possible and offer you personal customer service and care
7) All emails will be answered within 1 business day. If you do not receive our reply, please kindly re-sent your email and we will reply to you as soon as possible.
8) Please place order only if you agree with all the terms.
We hope that our goods can always make you and your dog happy!
If there is something wrong, please contact us by email and briefly describe the damages together with pictures within 3 business days
A full refund will be given if items are returned in original condition. But we will not accept return of any items for damages after use or damaged factitiously
We will leave POSITIVE FEEDBACK after receiving the payment. Since your feedback is very important for us. we sincerely invite you to leave POSITIVE FEEDBACK for us if you are satisfied with our product and service.
Thank you very much!
If there is any question in your purchasing, please contact us before you submit your evaluation.
We will try our best to solve the problem
Q: How do I pay for my purchase?
A: we accept the following payment methods: we accept the following payment methods: credit card; money booker; T/T; western union.
Q: Is there any tracking Number for my item?
A: Yes, we ship every order with their Tracking Number, and you can view the shipment staus on the corresponding website.
Q: Does this product come with retail package?
A: We have declared the packing detail on the description of each product, please check it, thank you!
Q: I am a reseller, I would like to buy many pieces of your item, what's the wholesale price?
A: Hi, thanks for your inquiry, if you would like to buy large quantity, please send email to us, we will give you the best price, thanks!
Your satisfaction is our greatest power!
Enjoy your shopping and have a nice time in our store!